Over the past two years we have witnessed an incredible shift in the operating behaviours of the public service as we grappled with formulating necessary stop gap responses to CX challenges. Now we can take stock of the consequences for CX and reflect on ways to ensure that services meet customer expectations.
The CX Innovation Roadshow 2023 will delve into how government departments can prioritise frictionless CX while advancing digital transformation in Australia and New Zealand.
Register Now!
Select the state you would like to attend from the options below. Free to attend for public sector employees.