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Powering ‘Digital Simplicity’ to Meet Next Gen Expectations

With platforms like Amazon and Netflix raising the baseline standard sky-high, there is constant pressure for the public sector to become better. Pinpointing precisely how citizens are interacting digitally and building that into a personalised experience, is crucial to gaining citizen confidence and trust.  

With this in mind, the 9th Annual Public Sector Digital & CX Roadshow 2024 will unveil how to navigate a new era of citizen expectations and align digital experience to deliver a next gen, inclusive service.

We’ll unpack how to collaborate to modernise service delivery, and how the State’s public sector elite are approaching the creation of anticipatory and less repetitive, disjointed services.

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Select the state you would like to attend from the options below. Free to attend for public sector employees.

Browse sessions by category

Workers Compensation Fundamentals

Workers compensation is one of the largest classes of insurance in Australia.

Our fundamental courses are for employers new to workers compensation or those wishing to improve their workers compensation knowledge.

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Return to Work (RTW)

A workplace injury can have a significant impact on both the worker and the employer. The return to work (RTW) process can trigger many questions and uncertainties for all parties involved.

Our courses will assist those responsible for the successful RTW of injured workers to remain at, or return to sustainable work after an injury in your workplace, and are certified medically fit to do so.

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Specialty Courses

Not all workers compensation claims are the same. Depending on the circumstances and the injuries sustained, there are different ways to achieve optimum outcomes.

Our specialty courses will help you to effectively manage a number of more complex workers compensation issues.

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Workplace Health and Safety/OHS

The active involvement of each individual in the workplace is essential for the success of any Workplace Health & Safety (WHS) management program.

Our WHS courses will help you better manage workplace risks and develop a 'safety culture' in your workplace.

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Mental Health & Wellbeing

Happier and healthier employees have been shown to be higher performing, more resilient and mindful.

Our mental health and wellbeing courses will assist you to gain the necessary skills and expertise to recognise, prevent and manage the mental health of your workers

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Masterclass Webinar Series

Our masterclass webinar series consists of a range of current and emerging business-focused topics to further enhance your skills and knowledge both personally and professionally.

Our masterclasses are one-off, special events, facilitated by subject matter experts. Anyone with a genuine interest in these subjects, regardless of their level of experience is welcome to register.

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